Quixtar phasing out Member category; changing “Client” to “Customer”
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| No more Member registrations as of June 15, 2006 |
To help simplify and streamline the business, Quixtar will be phasing out the Member
category beginning June 15, 2006.
On a secondary but related note, we will begin to transition from the current term
"Client" to the more common term "Customer."
The result of these two changes? As of June 15, 2006, Quixtar will no longer be accepting
Member registrations. Now, IBOs will have one Customer category which includes currently
active Members and Clients.
Key transition points (and time table below):
Client will change to Customer: As we phase out the Member
category, we also will be changing the name "Client" to
"Customer." This will leave two simple registration options - IBO and
Customer.
Saving existing Member volume: Quixtar will automatically convert all
existing Members to the Customer category. As a "Customer," they will no longer
need to renew annually, and they can continue to use their current ID number to place
orders.
Extending Member benefits: To honor our current contracts with existing
Members converted to Customers, we will extend to these individuals IBO pricing, Network
Savings benefits, and any seasonal catalogs for which they qualify for one year following
the status change.
Elimination of Q-credits
® Points: Due to low participation, the Member Q-credits program will be
phased out along with the Member category. The portion of awarded PV/BV from Member
purchases at Partner Stores & Services that is currently set aside to fund this
program will be reverted to IBOs.
New! Customer pricing options: IBOs will be able to indicate whether
Quixtar should charge each of their Customers IBO cost or suggested retail. Quixtar will
automatically charge newly registered customers suggested retail pricing unless their IBO
indicates otherwise through the Customer flag in their LOS tree. (Note that the converted
Members' pricing will be "locked" at IBO cost through the duration of their
Member benefits extension.)
Member Category Phaseout Time Line
June 15, 2006
- Members will be notified of the changes by mail.
- Quixtar will not be accepting Member registrations and renewals.
IBOs can indicate wholesale pricing for a Customer through LOS tree.
July 31, 2006
- Last day that Members will receive Q-credits Points for their Partner Stores &
Services purchases.
October 16, 2006
- Members' last day to redeem Q-credits
Points.
October 17, 2006
- All active Members will be converted to Customers with Member benefits through June 16,
2007.
June 16, 2007
- IBOs can adjust former Members' pricing from IBO pricing to suggested retail price if so
desired.
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