Brian Buckley
Vice President, Sales, Barnes & Noble.com

Barnes & Noble.com, a Quixtar Partner Store, is one of the largest e-commerce websites.

“Quixtar IBOs came to my attention through one of my national account managers.   Quixtar was mentioned in a magazine article and we simply investigated the company and found this was a great way to get extra book sales by taking it from Quixtar's King Pin distributors.

“However the partnership with Quixtar brought to us for the first time a huge problem in our stores.  Ninety percent of the solicitation complaints we get in our stores come from Quixtar IBOs trying to pitch the business on our normal customers."

“A poll conducted by Barnes & Noble of the managers of our more than 700 stores identified Quixtar IBOs as the most frequent violator of our store policy, with no other company-related group in second."

See related announcement from Quixtar's Jim Payne.