Fake High Capacity USB Sticks abound on Ebay
Ebay appears to be doing nothing to protect buyers

You're goin' pay pal, since Paypal won't pay

usb_stick.jpg (5555 bytes)So you are surfing along one day on Ebay and see a high capacity USB stick, say 128 Gb for $27 and think it is a bargain?    Think again.   Thousands of Ebay'ers are getting ripped off as Ebay and Paypal turn a blind eye to the blatant fraud taking place on the auctions website.   What is even more interesting is that fake capacity USB sticks is not a new phenomena.  If search the internet you find it has been going on for years.

Yes folks I got burned by one of these from a seller out of China.   There are sellers all over the world and this website "http://sosfakeflash.wordpress.com/" follows and reports regularly on the problem.

Here is how it will go down for the big scammers out of China.   The seller will have a rating of 30-60 positive sales, selling non-electronic stuff like jewelry, cheap art, or whatever.  Then all of the sudden they have a "buy now" offer for numerous high capacity USB sticks for a super great price.   Regular articles such as this Kingston 120 GB sell for over $250, not $27 or $30.   

Here is a perfect example of one I think is a fraud active as of March 21, 2010 on Ebay.  In fact the same seller has two "buy now" auctions running for these flash drives.  Both end within four hours of each other. He has sold a total of 725 sticks in just a few days.   I reported the auctions to Ebay but 20 hours later the auctions are still live.  It seems like Ebay is more willing to give the fraudulent sellers the benefit of the doubt at the risk of ripping of good honest people.

stick_screen_shot.jpg (127008 bytes)

The example here shows a 5 day listing.  The seller is moving about 125 bogus USB sticks per day.   Before the first mailed out sticks arrive at the customers, the auction will be over and the seller with Ebay's help will have defrauded 615 people more than $16,600.   I am confident this seller will be removed from Ebay in the near future.  You can follow up using this link showing the feedback for the seller changhui19828Update 30.03.2010:   This seller was removed sometime around March 22, 2010.

Normally the seller will not have any legitimate feedback for their fake flash yet, let alone any negative.   If he does have positive feedback, it might be feedback he left for himself, or left by his friends using another account.   If he has feedback, click on the feedback of the people leaving feedback.   If you see a lot of names with "No longer a registered user" this guy is probably leaving feedback for himself while using many different accounts or is in a ring of fraudsters.  If you find a lot of feedback in a short period of time, and the item has not been offered for a period of time not comenserate with the shipping time for legitamate people to leave feedback, then suspect the feedback is made up. 

Most sticks will not have arrived until the "buy now" sale is over and most people do not immediately test their high capacity USB stick so they will not know they have been defrauded until they lose valuable data when the stick finally fails on them. 

I found mine was defective as I tried to load it up with 60 Gb of files and found it gave me numerous errors while writing.   I could not reformat the stick and scandisk would hang up when trying to scan it for errors.   When you plug the stick in the computer you will see it has the capacity rated but that is only because the chip has been manipulated electronically to display this value.  The manipulation of the stick is an old trick these days.  

So now comes the hard part with Ebay and Paypal.  I wanted to leave negative feedback.  I thought at first that the stick was only defective.   Not until a little searching on the internet did I find out there is a big problem with fake and counterfeit USB flash memory.   I could not believe what I did not see when I went to find my transaction on Ebay.   Under "My Ebay" there was no record of me buying this stick. from tibet_art_collect.  Only through the Paypal transaction could I find the seller name.  I was able to leave negative feedback.   The seller had already had his account disabled by Ebay at that time.   I filed a claim with Paypal on Feb 7, 2010, as off March 21, 2010 Ebay's or Paypal's buyer protection plan has not refunded me my money..  I started contacting all the buyers for the stick that had left feedback for the seller.  The problem is Ebay only allows you to make five random contacts per day when it does not have to do with an active auction.    Many people had not yet tested the stick but yet had left positive feedback for their bogus sticks.    Others tested their sticks and found they were bad.   

Since you insightful letter I tested it with (yes, I had this software BEFORE I bought the flash drive) with H2Testw, and once it was fully tested (took over 8 hours), failed, and was not reading in any of my computer USB ports.  Tested in xp, vista, and Win7 - also tested in Ubuntu - not recognized.  Well, it can't be recognized, I can't reformat it.

I am upset with my reputation loss more than the money loss.  I endorsed a rip-off.  I was so excited about getting a huge flash drive, and it coming from California (not China or India). 

Yours in shame, the smuck. 

Thanks.Yes,i tested flash 128 gb."tibet_art_collect" is deceiver and the liar.I shall write via paypal. - galina_st

Hi whoz thanks for your mail regarding tibet I not only bought 128 gb butI also bought a 64gb the 64 has been hacked I've tested it, I now know that the 128gb has also been hacked. I will file a claim with ebay regarding this issue I can only try, I bought these two items in good faith that they were genuine products I dont know at this stage what the procedure is for a claim regarding fake goods do you.
-Bumsrush

yes , i have a lot of problems with this flash memory. Can you help me? thank you - zool_nat

yes i am starting to have problems,will contact paypal for refund. thanks again - kg4bhi

have the same problem with this 128 Gb thumb drive.  I asking refund from seller but no response all 7 days. Are they refunded for you? - ebaublys

Another buyer I had contacted received a message from Ebay that the seller's account had been hijacked and not to even expect to received the USB flash memory he had ordered.  

My whole experience with Paypal is that they give you every impression that they do not want to give you the buyer protection  that they advertise.   "Buyer protection" is just an advertising lie for them. My claim was open for one month, and nothing was said about returning the goods to the seller.  I got an e-mail one day saying I had 10 days to send the bogus stick back or the claim would be canceled.   I wrote the seller to get his return address.   Ebay responded with this message:

Our records show that you recently contacted or received messages from tibet_art_collect through eBay's messaging system. This account was recently found to have been accessed by an unauthorized third party, who may have used the account in an attempt to defraud other members.

We've taken action to restore this account to the original owner, but wanted to let you know to be suspicious of any communication you may have received from them. Nothing is wrong with your account at this time – this message is just being sent as a precaution. If you have received any messages from tibet_art_collect that appears suspicious, please feel free to forward them to us at spoof@ebay.com for review.

I never head from the seller, so I wrote Paypal to get the seller's address.   They sent me a mail with the address yet with all the   street numbers and zip code blocked out with "X"'s!   So I had to contact Paypal by phone to clear up the address issue. The dispute line had a minimum 15 minute wait time.   I called them again, now a bit agitated and got a priority line to the dispute person.   By this time I knew it was a counterfeit stick and had read enough on the internet that it is illegal to send counterfeit goods through the mails.   I explained this to the woman at Paypal.   They did not care.   I must break the law to get my refund.    I also explained to them what they already knew about the seller being a fraud.   That did not seem to effect them either.       Ebay/Paypal knew the seller was a fraud and confirmed it on three occasions. 

  1. The sellers account had already been shut down.
  2. A mail sent to other buyer's had declared there was a problem with the seller
  3. The mail I received back from Ebay said the same thing. 

Still yet Paypal knew the seller was a fraud, did that held no bearing on whether I would get my money back any more easily.  

The woman in disputes did not seem to care that I would have to commit a crime to send back the stick when I used the mails.   I then asked why it made sense to send a counterfeit item back to China to a seller whom Ebay/Paypal knew was a fraud.   She could not say why it made sense, other than that was Paypal's policy.    I told them this was just putting good money after bad for the $11 shipping cost.   I then asked what happens if I send the package back with registered mail, and the seller doesn't accept it or does not pick it up at the post office.    She said as soon as I provide proof of shipment, the refund will be made.   She would make sure of this buy putting a note in my file. She also said they would pay the shipping and a $7 credit showed up in my account.   The actual cost was $11.  

So on March 1,2010 I send the junk stick to the address Paypal resent me with registered mail. 

li jian
Zi Jin Rd 393 F
Shanghai
shanghai 200021
China

mailing_usb_stick.jpg (218499 bytes)

I found an old mail that the seller has this address:

li jian
jin ling dong rd #79 208 room
shang hai 200001
China

I supplied the tracking number RR 75 760 409 5DE (01.03.2010)  to Paypal to get my refund.   I get nothing.   Now they want proof of pickup in China. The case will be decided on March 17.  

On March 17, I go to the German post office website and see there is a record on March 7, 2010 of the package being in China attempting to be delivered.

deutsch_post_rr_7576_0409_5de.jpg (122766 bytes)

Again I write Paypal to see where my money is.   Now Paypal writes me:

Hello Scott Larsen,

We have concluded our investigation into the following claim:

Seller's Name: li jian
Seller's Email: tibet_art_collect@yahoo.com
Seller's Transaction ID: 8ND72694J0957631L

Transaction Date: Jan 24, 2010
Transaction Amount: -$27.00 USD
Your Transaction ID: 1PR9646899911690N
Case Number: PP-893-861-324

Buyer's Transaction ID: 1PR9646899911690N

The tracking information you provided was invalid and we were unable to
confirm delivery of the item associated with this claim. As a result, the
case is now considered closed and we are unable to process a refund.

We encourage you to work directly with the seller to find a resolution.

Thank you for your cooperation.


Sincerely,

Protection Services Department

PayPal does not tolerate fraud or illegal activities. Your complaint has been noted in the record of the PayPal user you reported. If we find this user has violated our policies, we will investigate and take appropriate action. If this occurs, you may be contacted in the future about the status
of this complaint.

To make sure future transactions proceed smoothly, we suggest you visit the PayPal site and click the Security Center link located at the bottom of any page. There you will find tips on how to avoid fraudulent sellers in the "Fraud Prevention Tips for Buyers" section.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click the Help link in the top right corner of any PayPal page.

----------------------------------------------------------------

PayPal Email ID PP624

Now at this point I was about ready to blow a gasket!  I had done everything they wanted.    They could not confirm the tracking number and now they say I am out of luck.

I had to call the idiots at Paypal once against to find out what was going on.   The woman on the phone Jessica, #41728 had indeed managed to confirm that the tracking number was valid.  She again made the notes in my account and said I must file an appeal now via Fax with all my supporting documents including the post office receipt.   There was no way to upload documents to my case file which was closed and the fax must be used.   In fact there was no way to attach supporting documents even when the case was open. 

Don't forget if you paid the Paypal transaction with a credit card, you can dispute the claim with the credit card and you will most likely win, but filing a claim with your credit card company will put you in violation of PayPal's terms of agreement.  You will most likely have your Paypal account closed because you violated their terms of service.

Update:  30.03.2010.  After having to call Paypal again, I finally was allowed my refund!   It is about time!

 

Here is my list of suspected Ebay fake stick sellers and what happened to them after I discovered them and reported them to Ebay.   

changhui19828 (shut down)
o290185rbes (sold 987 as of 31.03.2010)
http://myworld.ebay.com/tglshm99/ (shut down 31.3.2010)
http://myworld.ebay.com/2009yan520/ (listing removed 31.03.2010)
http://myworld.ebay.com/webadminteddybh/   (listing removed 31.03.2010)
http://myworld.ebay.com/seino25/    (shut down 31.3.2010)
http://myworld.ebay.com/2009yan520/ (listing removed 31.03.2010)
http://myworld.ebay.com/incoln88/ (shut down 31.3.2010)
http://myworld.ebay.com/happy-ending88/   (sold 517 + 423)  Finally shut down around 14.4.2010
http://myworld.ebay.com/fasyufgua_156/    (sold 299)
http://myworld.ebay.com/70135xiang443/    (listing removed 1.04.2010)
http://myworld.ebay.com/oneszx669/   (listing removed 1.04.2010)
http://myworld.ebay.com/rieda_98973/    (listing removed 2.04.2010)
http://myworld.ebay.com/xwhsh1985/         250608483328      (listing removed 6.04.2010)
http://myworld.ebay.com/laopeng68/           220583408484      (shut down 06.4.2010)
http://myworld.ebay.com/chentao_1020/     320511659949  320511634883 (shut down 06.4.2010)
http://myworld.ebay.com/2009poenghony/ 160420324438   160420344807  sold 420  (Listings removed 7.04.10)
http://myworld.ebay.com/sfdgbfb/               320511785936  (shut down 5.04.2010)
http://myworld.ebay.com/iuxiaoyu2/             260581362602  (shut down 7.04.2010)
http://myworld.ebay.com/narin.ozcan/           270559922134 (item removed)
http://myworld.ebay.com/e4gsd888/             280492300032  (shut down)
http://myworld.ebay.com/2009meyoo2010/   130382009278  130382109066   (one shut down, other still runs)
http://myworld.ebay.com/he.xinying318/         40398757439   (shut down 12.04.2010)
http://myworld.ebay.com/lito_d_2010/           320514492586  Listing removed 17.4.2010
http://myworld.ebay.com/dang_gengshen/      280491325342  shut down
http://myworld.ebay.com/intelseller2010/        260583215626  260583487037  (shut down)
http://myworld.ebay.com/33energy23/            180466148952
http://myworld.ebay.com/cngdsvb888/                160423040624 (Item removed 13.04.2010)
http://myworld.ebay.com/xiudoumix/                   160423239486  (item removed 13.04.2010)
http://myworld.ebay.com/junzi_duan15888/        130382686939  (Item removed 13.04.2010)
http://myworld.ebay.com/ffeuihwbffr387/            230461663662  (shut down)
http://myworld.ebay.com/chen_hua_885/          320515253147   (item removed 13.04.2010
http://myworld.ebay.com/caihong8008/            140398941607    (shut down 13.04.2010)
http://myworld.ebay.com/shinoda929/              220588951318   220588949593
http://myworld.ebay.com/podfrtgw162/           270562470739   270562469246
http://myworld.ebay.com/guyttrjgh65/              280492330227  (shut down)
http://myworld.ebay.com/ggfj562/                   320516803478  (item removed 13.04.2010)
http://myworld.ebay.com/zhaolushinaocan01/   150433736277  (shut down)
http://myworld.ebay.com/k1k6.k3k2/               120556918586  (shut down)
http://myworld.ebay.com/lin_qing911/               260585449885  (item removed 14.03.2010)
http://myworld.ebay.com/huanyu2009/               220591519506  (shut down)
http://myworld.ebay.com/zxxcvnbwe21/             200462408342  (shut down)
http://myworld.ebay.com/dffdg10/                      220590650286  (shut down)
http://myworld.ebay.com/cumbuy.nowww/         220590553697
http://myworld.ebay.com/woxzznij56/                260586639912   (shut down)
http://myworld.ebay.com/free7shop/                 270562826777
http://myworld.ebay.com/monstershop3000/     150431053863
http://myworld.ebay.com/huanyu2009/               220591519506  (shut down)
http://myworld.ebay.com/suoka.mi123/             270565534220   (Listing removed)
http://myworld.ebay.com/boxingwang0082008/   270565791828  (shut down)
http://myworld.ebay.com/bibiffrty87/     250619045449  (shut down)
http://myworld.ebay.com/k0.ieran/          150432439383  shut down at least 336 people defrauded.
http://myworld.ebay.com/zaboka/
http://myworld.ebay.com/lito_d_2010
http://myworld.ebay.com/tunda1984/
http://myworld.ebay.com/hgfd666/            120558889140  (listing removed)
http://myworld.ebay.com/sushichao14910/      220593880359  40 sold
http://myworld.ebay.com/ensensz86/                280498866390  10 sold
http://myworld.ebay.com/siaookia23/               200465849531
http://myworld.ebay.com/theuniqueboutique2007/        120562068337
http://myworld.ebay.com/luohanwen5/              160429343600  (listing removed)
http://myworld.ebay.com/hgfd666/                   120558889140   138 sold  (listing removed)
http://myworld.ebay.com/lethologica87/            180500930838