Dear Friends:

Jerry and I have been in our Amway/Quixtar business over 30 years. During this time, we have gained tremendously from the leadership training programs,the continuing education audios and books that were recommended. Indeed, these programs allowed us to achieve significant measures of success both in our Amway/Quixtar business and in other business/work ventures.

Quixtar has made some recent business decisions concerning future operations which are very disturbing to us. For years we promoted that the one key factor which distinguished our business from all others was the integrity of managment and the fact that no decisions were made without approval by the IBOAI board. The IBOAI board was comprised of Independant Business Owners (IBOs) and was established to insure that the financial interests of IBOs would never be compromised by management decisions.

A short time ago, Quixtar came up with new plans for its U.S. business which the IBOAI board determined would be detrimental to each Independant Business Owner. Regardless, Quixar ignored the board recommendations and decided to implement their new policies. As a matter of principle, many of the IBOAI board resigned.  People who had spent many years building their businesses were summarily terminated and it appears that Quixtar is now running a smear campaign against them.

The fact that Quixtar/Amway management were willing to violate one of their founding principles leaves us questioning what other changes may be in store for the future. Current new policies include reverting back to the Amway name, refocusing all IBO's toward a mostly (if not all) retail business and overseeing/ controlling all business support materials and training meetings.